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Page Last Updated: January 15, 2016

Y011_2018_22MA0817_9302

CMS APPROVED

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1-866-789-7747
TTY: 711

Soundpath Health is open
Monday through Friday:
8 am - 8 pm,
Saturday and Sunday:
8 am - 8 pm,
October 1 - March 1

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Legal Information

Soundpath Health WEBSITE TERMS OF USE

Welcome to the SOUNDPATH HEALTH web site (Site) (referred to hereinafter as we, us, etc.). When using the site you must agree to follow certain rules. These rules are summarized in the document below but you and your parents (if you are a minor) should read this Terms of Use document in its entirety prior to using this site. By using this Site, you agree to comply with these Terms of Use (Terms). We may revise these Terms at any time by posting the revised Terms on the Site with a flag or other notification that they have been updated.

Additional Use Information For Services

The services that Soundpath Health provides to you are subject to the following Terms of Use ("TOU"). Soundpath Health reserves the right to update the TOU at any time without notice to you.

Description of Services

Through its network of web properties, Soundpath Health provides you with access to a variety of resources, collectively ("Services"). The Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to the TOU. The details can be found in the downloadable document below.

Extended Terms of Use Document

Important Disclaimers

Soundpath Health is an HMO plan with a Medicare contract. Enrollment in Soundpath Health depends on contract renewal. Soundpath Health’s H9302 contract in King, Pierce, Snohomish, Thurston and Whatcom counties was acquired by Premera Blue Cross starting January 1, 2019. The H9302 plan is not available in Chelan, Douglas and Grant counties for 2019. For information on 2019 Premera Blue Cross H9302 plans visit their website at: premera.com/ma. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

Questions about 2018 claims or services should be directed to Customer Service at 1-866-789-7747 (TTY 711) Monday – Friday 8 am to 8 pm, and Monday – Sunday 8 am to 8 pm from October 1 to March 1, 2019.
You may reach a voicemail on weekends and holidays; please leave a message and your call will be returned the next business day. This information can be made available in other formats or languages. Please call Customer Service for assistance. Soundpath Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-789-7747 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-866-789-7747 （TTY:711）。ATENCION: si habla espanol, tiene a su disposicion servicios gratuitos de asistencia linguistica. Llame al 1-866-789-7747 (TTY: 711). CHU Y: Nếu bạn noi Tiếng Việt, co cac dịch vụ hỗ trợ ngon ngữ miễn phi danh cho bạn. Gọi số 1-866-789-7747 (TTY: 711). Plans may not be available in all counties. Soundpath Health is licensed as a Health Care Service Contractor in Washington State.